Privacy Policy for Eno Eco LTD

This privacy policy will explain how Eno Eco uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?

How do we collect your data?

How will we use your data?

How do we store your data?

Marketing

What are your data protection rights?

What are cookies?

How do we use cookies?

What types of cookies do we use?

How to manage your cookies

Privacy policies of other websites

Changes to our privacy policy

How to contact us

How to contact the appropriate authorities

What data do we collect?

Eno Eco collects the following data:

Personal identification information (Name, email address, phone number, etc.)

Information about your device and how you use our website

Ecommerce information

Marketing data

Special category data

Under 16

How do we collect your data?

You directly provide Eno Eco with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products.

Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

Use or view our website via your browser’s cookies.

Log in to our website

How will we use your data?

Eno Eco collects your data so that we can:

Deal with your query

Register you as a user of our website 

Email you with special offers on other products and services we think you might like

See what parts of our website are being used and to improve our site for our visitors and user

Help us ensure the security of our site by monitoring normal and malicious use of our site

Help us ensure the security of restricted content for logged-in users

Process your order and manage your account. We don’t store your card details in our system

Keep a record for tax purposes

To better understand our customers and their preferred time and mean to purchase products and services

We do  not collect special category data

Our website is intended for visitors and users over the age of 18 therefore we do not knowingly collect information about children

If you agree, Eno Eco will share your data with our partner companies so that they may offer you their products and services.

  • We do not have partner companies

When Eno Eco processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Eno Eco securely stores your data on our password protected computers and server at our Uk office. When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your Data protection rights’ section below.

Sharing your personal information

We do use some third party companies who act as data processors, to provide services in order to run our website and in order to run our business.

We use a specialist server company called https://hostpresto.com  to host our website.

We use a specialist email service provider called https://www.mailgun.com  (covered by the EU-US Privacy Shield Framework) to improve deliverability of email sent from this website.

We use a specialist email service provider called https://mailchimp.com to deliver our newsletter to you

We use https://stripe.com/gb  as our payment gateway provider to process card payments.

We use a marketing creative agency  https://www.marketrocket.co.uk to enhance our communication with our audience.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

  • We do not have partner companies at the moment

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Eno.Eco from contacting you for marketing purposes or giving your data to other members of the Eno.Eco.

If you no longer wish to be contacted for marketing purposes, please contact us at hello@eno.eco with the following information: ‘I do not want to be contacted for marketing purposes’

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Eno Eco for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Eno Eco  correct any information you believe is inaccurate. You also have the right to request Eno Eco to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Eno Eco erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Eno Eco  restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Eno Eco ’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Eno Eco  transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@eno.eco

Or write to us: Eno Eco- Tonbridge- TN118AL-UK

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit All About Cookies.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in

Understanding how you use our website

For security purposes

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Analytical – Eno Eco uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Eno Eco collects information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

necessary cookies for security and to enable you to do things like log in to our website  

Cookie Id Domain Description Duration
PHPSESSID eno.eco This cookie is native to PHP applications. The cookie stores and identifies a user’s unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when all the browser windows are closed. session
m m.stripe.com Used in connection with check out 1 year 1 month 4 days
__stripe_mid .eno.eco Stripe sets this cookie to process payments. 1 year
__stripe_sid .eno.eco Stripe sets this cookie to process payments. 1 hour
cookieyes-consent .eno.eco CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. 1 year
_pk_id.204613.1816 .eno.eco Analytical cookie 1 year 1 month
_pk_ses.204613.1816 .eno.eco Analytical cookie 1 hour
_ga_* .eno.eco Google Analytics sets this cookie to store and count page views. 1 year 1 month 4 days
_ga .eno.eco Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. 1 year 1 month 4 days

How to manage cookies

You can set your browser not to accept cookies, All About Cookies tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Eno Eco  website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on19 March 2024

How to contact us

If you have any questions about Eno Eco’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@eno.eco

Or write to us at: Eno Eco – Tonbridge – TN118AL-UK

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Eno Eco has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.the ICO in the UK