Privacy Policy for Eno Eco LTD
This privacy policy will explain how Eno Eco uses the personal data we collect from you when you use our website.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
Eno Eco collects the following data:
Personal identification information (Name, email address, phone number, etc.)
Information about your device and how you use our website
Ecommerce information
Marketing data
Special category data
Under 16
How do we collect your data?
You directly provide Eno Eco with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Log in to our website
How will we use your data?
Eno Eco collects your data so that we can:
Deal with your query
Register you as a user of our website
Email you with special offers on other products and services we think you might like
See what parts of our website are being used and to improve our site for our visitors and user
Help us ensure the security of our site by monitoring normal and malicious use of our site
Help us ensure the security of restricted content for logged-in users
Process your order and manage your account. We don’t store your card details in our system
Keep a record for tax purposes
To better understand our customers and their preferred time and mean to purchase products and services
We do not collect special category data
Our website is intended for visitors and users over the age of 18 therefore we do not knowingly collect information about children
If you agree, Eno Eco will share your data with our partner companies so that they may offer you their products and services.
- We do not have partner companies
When Eno Eco processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Eno Eco securely stores your data on our password protected computers and server at our Uk office. When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your Data protection rights’ section below.
Sharing your personal information
We do use some third party companies who act as data processors, to provide services in order to run our website and in order to run our business.
We use a specialist server company called https://hostpresto.com to host our website.
We use a specialist email service provider called https://www.mailgun.com (covered by the EU-US Privacy Shield Framework) to improve deliverability of email sent from this website.
We use a specialist email service provider called https://mailchimp.com to deliver our newsletter to you
We use https://stripe.com/gb as our payment gateway provider to process card payments.
We use a marketing creative agency https://www.marketrocket.co.uk to enhance our communication with our audience.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
- We do not have partner companies at the moment
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Eno.Eco from contacting you for marketing purposes or giving your data to other members of the Eno.Eco.
If you no longer wish to be contacted for marketing purposes, please contact us at hello@eno.eco with the following information: ‘I do not want to be contacted for marketing purposes’
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Eno Eco for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Eno Eco correct any information you believe is inaccurate. You also have the right to request Eno Eco to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Eno Eco erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Eno Eco restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Eno Eco ’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Eno Eco transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@eno.eco
Or write to us: Eno Eco- Tonbridge- TN118AL-UK
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit All About Cookies.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
For security purposes
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Analytical – Eno Eco uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Eno Eco collects information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
necessary cookies for security and to enable you to do things like log in to our website
| Cookie Id | Domain | Description | Duration |
| PHPSESSID | eno.eco | This cookie is native to PHP applications. The cookie stores and identifies a user’s unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when all the browser windows are closed. | session |
| m | m.stripe.com | Used in connection with check out | 1 year 1 month 4 days |
| __stripe_mid | .eno.eco | Stripe sets this cookie to process payments. | 1 year |
| __stripe_sid | .eno.eco | Stripe sets this cookie to process payments. | 1 hour |
| cookieyes-consent | .eno.eco | CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. | 1 year |
| _pk_id.204613.1816 | .eno.eco | Analytical cookie | 1 year 1 month |
| _pk_ses.204613.1816 | .eno.eco | Analytical cookie | 1 hour |
| _ga_* | .eno.eco | Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days |
| _ga | .eno.eco | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. | 1 year 1 month 4 days |
How to manage cookies
You can set your browser not to accept cookies, All About Cookies tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Eno Eco website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on19 March 2024
How to contact us
If you have any questions about Eno Eco’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: hello@eno.eco
Or write to us at: Eno Eco – Tonbridge – TN118AL-UK
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Eno Eco has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.the ICO in the UK